SA ION Inbox/Outbox Inquiry overview

System Administrator > Inquiry > ION Inbox/Outbox

Function acronym: SAABIOI

Use this page to view business object documents (BODs) that are pending or processed in the ION Connector IOBox, or ION in-box/out-box.

These are BODs sent to ION from Distribution SX.e that are processed through the out-box, and BODs received from ION that are processed in the in-box. Records are created for each BOD sent or received by the IOBox.

Note: This inquiry is used to inquire on the status of BODs that are processed in the Distribution SX.e ION Connector IOBox, not the SX.e Fortress. If you use on-premises Distribution SX.e and the SX.e BOD Update Pack and Fortress, this inquiry is not available. If you are using on-premises Distribution SX.e, and you have enabled ION Messaging Service in SA Administrator Options-Integrations-ION Interface Options, use SA ION Inbox/Outbox Inquiry to view the status of BODs.

You can specify this criteria to limit the BODs that are displayed in the grid:

  • Inbound or outbound BODs
  • Records for specific BOD ID numbers
  • Records with a status of error, open, or processed
  • BODs that are processed within a range of dates

Records that meet the selected criteria are displayed in the grid. You can select a record to view detail about that record, including errors, if any, and the XML content of the BOD.

Deleting BODs

SA ION Inbox/Outbox Inquiry stores the records that are created by each inbound and outbound BOD processed in the IOBox indefinitely. To delete individual BODs, select one or more in the grid and click Delete. To purge a group of BODs, use the SA Administration ION Delete Processed I-O Records Report.

You can also select Purge Successfully Processed IMS ION Inbox/Outbox BODs in SA Administrator Options-Integrations-ION Interface Options to automatically purge inbound and outbound BOD messages that are processed successfully.