Sales Shipping Feedback Entry overview

Sales > Entry > Shipping Feedback

Function acronym: OEES

Use this function to ship orders and vendor returns, and modify orders that have been picked from the warehouse and require changes. You cannot cancel or delete an order in Sales Shipping Feedback Entry.

You can perform these tasks in Sales Shipping Feedback Entry:

  • Change order addons, quantity shipped, serial numbers, and lot numbers
  • Automatically fill outstanding backorders
  • Ship all line items on the order
  • Print pick tickets and invoices on demand
  • Change regular orders

If you select one or more orders in the grid, these options are available:

To view header and line item detail, click the right arrow ti open the order record.

Tax calculations

Sales and use taxes on sales orders are recalculated during Sales Shipping Feedback Entry. This is to ensure the proper tax rates are applied at the time of shipping. In cases where the taxing status of a customer has changed, the sales order is updated accordingly. If the order was tendered with taxes and the order is now nontaxable, an error message may be displayed indicating that the order cannot be processed because the down payment is greater than the invoice amount. In this case, you cannot ship the order and must adjust the tendering in Sales Order Entry.

If you use the Sovos GTD Interface and there is a change in the tax rate between the time the order is shipped and when it is invoiced, Sales Entry Invoice Processing Report stops processing the order and creates an exception message, so you can reconcile the difference. You can do this by unshipping the order, then reshipping it to recalculate the tax amount.