Serial products

Serial numbers are unique identification numbers that are used to track a product from manufacturing to the final sale to the customer. Serial number can also be used when service or replacement is required.

Each unit must have its own serial number, and each serial number must have a Product Extended Serial Number Setup record. The Product Extended Serial Number Setup record contains this information:

• Receipt date
• Cost
• Order number
• Customer purchasing the item
• Invoice the item was sold on
• Price
• All associated dates

You can assign a serial number at receiving or during sales. If you select Assign Serial # During Receiving in SA Administrator Options-Products-Default-Receiving, you might be required to enter serial numbers when the serialized products are received. To override this setting for a product, you can select Sales in the Serial Receiving field in Product Warehouse Product Setup. You must first select Serial in the Control field.

The Product Serial Number Report provides an audit trail of the history of each serial product. The report includes this information:

• Current stage of the serial number
• How and when it was received
• How and when it was sold
• Product cost and price