EDI 820 Payment Orders/Remittance Advice in ETCC

You can review, correct, and update payment orders/remittance advice in ETCC if these conditions are met:

  • ETCC functionality is set up.

    The ETCC business rules govern ETCC processing. Use the business rules to customize ETCC processing to meets your requirements.

  • You have the correct security on your operator record.

In ETCC, you can view transactions with a status of Processed or Error. If a transaction has an Error status, the transaction was not processed because it contained a fatal error. You can also view the Process RemittanceAdvice BODs that have been processed or contain errors in SA ION Inbox/Outbox Inquiry.

A transaction with a status of Processed can contain exceptions and errors. You must correct the errors. You can approve or override the exceptions. You can review and correct the exceptions and errors on these pages in ETCC:

  • Error Details page that is accessed from the Errors tab
  • Transaction Detail page

On the Error Detail page, you can simultaneously review and correct multiple errors on multiple transactions. On the Transaction Details page, you can only view and correct the errors for one transaction at a time.

After you correct the errors, you can update the document to reprocess the transaction. If the update is successful, these events occur in ETCC:

  • Complete is displayed in the Update Status column.
  • The error and exception messages pertaining to the transaction are cleared from the Errors tab on the main ETCC page.

A transaction can also include informational messages. Informational messages for EDI 820 include values from the BOD and processing information. For example:

  • Lockbox account and transmission number
  • MICR R/T and account number
  • Check number
  • Stored report name
  • Batch number

By default, informational messages for a transaction with a Update Status of Complete are retained on the Transaction Detail page. The informational messages are retained whether the transaction was updated manually or automatically upon receipt. The messages are available until transaction is deleted from ETCC.