Viewing order line history

Use Sales Order Inquiry to research the sequence of events that transpired for the lines, and any suffixes on the selected order. This information includes any back orders created, quantity shipped, quantity ordered, and other historical data for the line item. This information is beneficial for orders that contain back ordered items or blanket releases. At a quick glance you can tell the customer the status of the product and whether it has been shipped or invoiced.

Use these instructions to view the history of a sales order line:

  1. Select Sales > Inquiry > Order.
  2. Specify an order number and click Search.
  3. In the Line Detail view, expand the line.
    • Expand the Original Line History section to view the line entered on sales order and back orders that were created.
    • Expand the Actual Line History section to view the status of a line.