Approving a sales order that is on hold

If an order has been assigned a hold code, it must be approved by an operator with the security to override the order approval status. Use these instructions to approve a sales order that is on hold due to operator-level approval settings.

Before you can approve an order that is on hold, you must use Personalize feature to add the Approval field to the Initiate page.

Note: This functionality is part of an approval process that helps to meet some of the requirements of the Sarbanes-Oxley Act.
  1. Select Sales > Entry > Order.
  2. Click Maintain, and then specify the order number.
  3. Click Next.
  4. Specify Y in the Approval field.
  5. Click Next, and then click Finish.