EDI 820 inbound

EDI 820 Payment Order/Remittance Advice documents include payment information and are used to process lockbox payments. EDI 820 documents are received from banks or other financial institutions and are used to update Accounts Receivable and General Ledger records with customer payment transactions.

ION processing

EDI 820 documents are received through Process RemittanceAdvice BODs without user intervention. Each document can contain one payment. One BOD is received for each EDI 820 document. Each BOD creates a batch record in Electronic Transaction Control Center (ETCC) where it is processed, based on a stored Customer Entry Lockbox Import Report. You can create multiple stored reports with different processing parameters, and then use business rules to apply them at the customer, company, or global level.

If a transaction is imported without errors, then the Customer Entry Lockbox Update Report automatically runs to create and post customer payment transaction records. The transaction is set to Complete in ETCC.

If errors occur, you can correct them in ETCC, and then update the transaction to reprocess the BOD data. If retransmission of the BOD is required, you can cancel the transaction in ETCC.

Flat file processing

If you use flat files to process EDI documents, you must run Customer Entry Lockbox Import Report to receive the EDI 820 Payment Order/Remittance Advice documents.